At ClinicalFootwear, we take the privacy of our customers seriously. We are committed to protecting your personal information and handling your data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018 (for UK customers), and the EU General Data Protection Regulation (GDPR / AVG) (for EU customers and as a company established in the Netherlands).

This Privacy Policy explains what information we collect, why we collect it, and how we use it.

What Information Do We Collect?

We may collect the following personal information:

• Name, email address, and other contact details
• Billing and delivery address
• Payment information
• Products you have purchased or added to your wishlist
• Information about your browser, device, and website usage

Why Do We Collect This Information?

We collect personal data in order to provide you with the best possible service, including:

• Processing payments and delivering orders
• Contacting you regarding promotions, offers, or updates
• Improving our website, products, and customer experience
• Preventing fraud and maintaining website security

We do not sell or share your personal information with third parties for marketing purposes. Your information may only be shared where required by law or with trusted service providers necessary to operate our business, such as payment processors and delivery companies.

How Do We Protect Your Data?

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Access to your information is limited to authorised personnel only.

Cookies

We use cookies and similar technologies to improve your browsing experience and to collect analytical and marketing information. Cookies are small files stored on your device that help us understand how visitors use our website.

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

Advertising & Third-Party Cookies

We work with third-party advertising partners, including Google, to show relevant ads to visitors of our website. These third parties may use cookies and similar technologies to collect information about your browsing behaviour on our site and across other websites, in order to serve you personalised advertisements.

Specifically, Google may use cookies to display ads based on your previous visits to our website. This is known as remarketing. The information collected through these cookies does not personally identify you.

You can opt out of Google's use of cookies for personalised advertising by visiting:
👉 Google Ads Settings

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain types of data processing
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page. We recommend checking this policy regularly to stay informed.

Contact Us

📧info@clinicalfootwear.com
Please contact us if you have any questions about this Privacy Policy or how we handle your personal data.